Reliance Health is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:
Job Title: Operations Lead, Customer Success
Employment type: Full time
Category: Customer Success
About Reliance Health: Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.
- Candidates should possess an HND / Bachelor’s Degree
- 5 years of experience with operational management of call centers, ideally within the Healthcare industry.
- Experience configuring and managing call center management systems
- Experience with interaction forecasting, capacity, and workforce management
- Strong analytical and data management and reporting skills
- Experience with operations across multiple geographical markets.
How to Submit Your Application
Interested and qualified candidates should:
Click here to apply online
Application Closing Date