Operations Lead, Customer Success at Reliance Health Incorporated

Reliance Health is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Operations Lead, Customer Success

Location: Lagos
Employment type: Full time
Category: Customer Success

 About Reliance Health: Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

Job Requirements

  • Candidates should possess an HND / Bachelor’s Degree
  • 5 years of experience with operational management of call centers, ideally within the Healthcare industry.
  • Experience configuring and managing call center management systems
  • Experience with interaction forecasting, capacity, and workforce management
  • Strong analytical and data management and reporting skills
  • Experience with operations across multiple geographical markets.

 How to Submit Your Application

Interested and qualified candidates should:
Click here to apply online

Application Closing Date
Not Specified.

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