Officer – Total Quality Management BP, Customer Services at MTN Nigeria

MTN Nigeria is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Officer – Total Quality Management BP, Customer Services

Job Identification: 1911
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager – Business Planning Process Design, Testing and Systems
Division: Customer Relations

 About MTN Nigeria:  The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Requirements

  • First Degree in any relevant discipline
  • Fluent in English


  • 3 – 7 years’ experience including:
    • Experience working in a medium-sized organization
    • Experience in Customer Care and Management
    • Knowledge of MTNN’s product and services
    • Experience in a Call Centre environment
    • Knowledge of Process documentation
    • Use of Jira, Visio & Microsoft Office suites

 How to Submit Your Application

Interested and qualified candidates should:
Click here to apply online

Application Closing Date
6th February, 2023.

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